PARATECH Software Solutions (Pvt.) Ltd. provides free of cost documentation & operational training for provided solution. All queries/questions of your user team, engaged with our deployed e-Solution, are satisfied up to their satisfaction level, in a friendly environment.
Available Maintenance Backup Support
Maintenance for provided solutions is offered to the value clients against maintenance contract mutually agreed, formulated for deployed Software to ensure undisrupted work for adequate and prompt availability.
Response Time
Guaranteed response time for intra-city calls is 2 hours from reception of call.
System Down-Time
Recognizing the fact that System down time is a serious concern for any organization that already has computers or is beginning to install these, PARATECH Software Solutions (Pvt.) Ltd. endeavors to restore 100% functionality with minimum time possible. Its target down time of System is between 8 working hours from the time of reporting of the fault.
Setup and installation:
Setup and installation of the equipment related with provided solution is at the site of customer choice.
PARATECH Software Solutions (Pvt.) Ltd. makes a painless process to glide with the software from first step of data entry to last step of getting ultimate report in hand. Thorough the software visit the login person feels himself in an environment of his own desired to get the final goal. All phases are designed/ created in a user friendly atmosphere so that no hitch/snag may disturb him. |
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